| 09.30 – 10.30 – Registration of the participants, welcome coffee 10.30 – 10.45 – Welcoming the guests and the presentation of the activity of the Association – Krzysztof Gorzkowski – President of Polish Gift Cards & Voucher Association 10.45 – 11.00 - Presentation of the British Association – Steve Bradbery – UK GC&VA 11.00 – 11.30 - Gift cards in Poland – results of the latest market survey in Poland – Joanna Dosz-Szczepańska - Research Department PBS DGA 11.30 – 12.00 – What Gift Cards can bring to your business and how to get started – an introduction and best practices from around the word – Juergen Stichenwirth – Vice President Sales Continental Europe & Middle East Ceridian SVS 12.00 - 12.30 – GiftPay - Online gift cards payments – Łukasz Sznajdrowski – IT Project Manager Argo Card 12.30 – 13.30 – Sit-in lunch at the QClub Restaurant at the Hyatt hotel 13.30 – 14.30 – Third Party Gift Card Distribution in Europe. Best practices from the market leader in Continental Europe - Christian Lindner – CEO Retailo AG 14.30 – 15.00 – Increasing the impact your Gift Card program has on your bottom line – innovation and the Gift Card - Juergen Stichenwirth – Vice President Sales Continental Europe & Middle East Ceridian SVS 15.00 – 15.30 – Coffee break 15.30 – 16.00 - Together we can do more - Gift Cards in social activities - Tomasz Kisiel - President e-PRUF 15.45 – 16.15 - Personalized Gift Cards – Remigiusz Montwiłł – President Argo Card 16.15 – 16.45 – Implement and manage an international program gift cards – Małgorzata Gruca - Loyalty & Gift Card Manager KFC and Starbucks 16.45 – 17.00 – Announcement of the results of the 2011 Gold Gift Card competition 17.00 – 17.15 - The completion of the conference - Grzegorz Głowacki – Member Board of Polish Gift Cards & Voucher Association |













